Public Water System Notice

Beginning on Monday, April 19th 2021, the Town of Altona Public Utilities department will be performing emergency repairs and upgrades to our North End water distribution pumphouse.

During the repairs, most residents will not notice anything more than slightly reduced pressure and will not need to make any changes to their daily routine; however, some residents may experience discoloured water in their homes. Discoloured water occurs when the direction of flow is reversed in a water system.

We recommend that you do not use discoloured water for any purposes that require clean water, such as for drinking, preparing food and beverages, or laundry. Discoloured water may contain metals (e.g. manganese) that can have health effects if consumed in large amounts or over an extended period of time. In addition, discoloured water does not taste, smell or look pleasant, and it can stain clothes.

To check if discoloured water has passed:

  • Turn on a cold water tap and let the water run for a few minutes. It is best to use a bathtub tap as there is no screen to trap any sediment. You can collect this water and use it to water your plants. Do not use a hot water tap because it could draw sediment into your hot water tank.
  • Catch some water in a light-coloured cup. If the water isn’t clear, turn off the tap, wait 30 minutes and try again. Discoloured water usually doesn’t last long. If your water still isn’t clear after two to three hours, contact our office at 204-324-6439

Given the scope of work, we plan for project completion on Friday, April 30, 2021. Once the project is complete, water samples will be sent in to the lab for analysis with intention to resume normal operation when we receive results back. A second notice will be sent out once the work is complete, informing that pumping operations have returned to normal.

We thank you for your patience and understanding during this emergency repair.

Clint Derksen, Public Works Manager