Boil Water Advisory

A distribution pump failure on June 6, 2020 has led to the loss of water pressure in a portion of the Red River Regional distribution system which supplies the Altona public water system. Distribution depressurization can compromise the safety of the water supply; therefore, a boil water advisory has been issued to ensure public health protection.


Until further notice, all water used for consumption should be brought to a rolling boil for at least one minute before it is used for:

  • Drinking and ice making
  • Beverage preparation, such as infant formula
  • Preparing food; including washing fruits and vegetables
  • Brushing teeth

It is not necessary to boil tap water used for other household purposes, such as laundry or washing dishes. Adults and older children that are able to avoid swallowing the water can wash, bathe, or shower. Young children should be sponge bathed. If boiling is not practical, an alternate and safe supply of water should be used for consumptive purposes (i.e., bottled water).

Boil Water Advisory Fact Sheet #1 – Boil Water Advisory For Drinking Water Only contains additional information on water use and can be found here, or at the website below.

All commercial, public and permitted facilities (i.e., restaurants, health care facilities, day cares, personal care homes and other private facilities that provide food and water services) must follow water use recommendations from the Boil Water Advisory Fact Sheet #3 – Boil Water Advisory For Commercial/Public Facilities. A copy of this Fact Sheet is available here, or on the website below.

To review Fact Sheets on water use, please go to or

To avoid burn injuries from hot water, caution should be taken. Please keep young children away from boiling water. Place kettles and pots away from counter and stove edges.

Please share this information with other people who use the tap water, especially those who may not have received this notice directly (for example, renters, tenants, staff or clients). This notice can also be posted in common areas where people tend to gather.


The Boil Water Advisory will remain in effect until at least Monday, June 8, 2020 in order to determine that the water supplied by this water system no longer presents a risk to public health. The public will be notified when the advisory has been rescinded. Residents are asked to consult the Town of Altona website ( or social media (

If you have any questions or concerns, please contact the Town of Altona Administration Office at 204-324-6468, or the Regional Drinking Water Officer at 204-795-6908, or Health Links at 204-788-8200 (toll free at 1-888315-9257).